1. Information Collected
When You enter the Site, We automatically collect information such as Your browser type and IP address. To offer You meaningful products and services and for the reasons set forth in this policy, We collect information about You, including Personally Identifiable Information, from the following sources:
Information We Collect Directly from You: The type of information that we collect directly from you varies based on your interaction with our Site and our Services. We collect information directly from You when you complete an application or other forms on the Site and/or Software. We also collect information that you send us via any medium, including, but not limited to email, telephone, and social media interaction; or
Information We Collect Automatically: If You use a mobile device platform to access the Services or communicate with FirmPlay, information transmitted from Your mobile device; or
Information We Purchase: Information purchased from third parties.
FirmPlay may request information from you during the registration process including, but not limited to: name, email address, company name and address, phone number, payment information, and/or social media profile information and authorization. FirmPlay may request other information from You during or after the registration process that FirmPlay uses to provide better and more customized services to Users. You acknowledge that this information is personal to You, and by creating an account on FirmPlay, You may allow others, including FirmPlay, to identify You and to allow FirmPlay to use Your information in accordance with the Terms.
B. Customer Service
We collect information when You interact with FirmPlay’s customer service in order to accurately categorize and respond to customer inquiries.
C. Using Third Party Services and Visiting Third Party Sites
D. Information Collected Automatically
We may allow authorized third parties to place or recognize a unique cookie on Your browser. FirmPlay does not store unencrypted personally identifiable information in the cookies
E. Web Beacons
F. Log files, IP Addresses and information about Your computer and mobile device
Due to the communications standards on the internet, when You visit the Site We automatically receive the URL of the site from which You came and the site to which You are going when You leave FirmPlay’s Site. FirmPlay also receives the internet protocol (“IP”) address of Your computer (or the proxy server You use to access the World Wide Web), Your computer operating system and type of web browser You are using, email patterns, Your mobile device (including Your UDID or Vendor Identification) and mobile operating system (if You are accessing the Site using a mobile device), as well as the name of Your ISP or Your mobile carrier. FirmPlay may also receive location data passed to it from third-party services or GPS-enabled devices that You have enabled. Also, as described above in Section 1.D. FirmPlay receives information when You access third-party web pages through the Service. The link between Your IP address and Your personally identifiable information is not shared with third parties without Your permission, except as described in Section 8. ("When We May Disclose Your Information"), below.
4. Use of Personally Identifiable Information
FirmPlay uses and/or intends to use Personally Identifiable Information to:
Operate and improve the Site;
Provide Users with the Service and other products and services that a User may request or that a User has expressed interest in;
Facilitate subscription processing, reviews and analysis;
Evaluate User interest and needs in order to improve the Service and make available other offers, products or services;
Evaluate the types of offers, products or services We make available to Users and potential Users;
Track use of the Services;
Provide customer support;
Communicate and provide additional information that may be of interest to Users through email or other means, such as special offers, announcements, and marketing materials;
Send You reminders, technical notices, updates, security alerts and support and administrative messages, service bulletins, or marketing;
Provide advertisements to You through email messages; and
5. Links/Postings to Other Sites
The Site and/or Software may contain links to other websites. FirmPlay is not responsible for the actions, practices, or content of such websites linked to or from the Site and/or Software. You understand that such websites may have their own legal documents to which You must agree to prior to using and that We have no control over these legal documents. As always, You understand that it is Your responsibility to verify Your legal use of a website as well as use of information from the website with the corresponding website owner
6. Market Research
7. Use of Aggregate Data
FirmPlay may combine information You provide through the Site with information from other users to create aggregate data that may be disclosed to third parties. Aggregate information does not contain Your personal contact information.
8. When We May Disclose Your Information
We do not share Personally Identifiable Information with third parties for their own marketing purposes. We may disclose your information, including Personally Identifiable Information, for the following purposes:
B. We may share Personally Identifiable Information We collect, as permitted by law, with companies such as credit reporting agencies, or servicing and processing companies, or when required or advised to do so in response to a valid legal requirement to release this information such as a state or federal law, regulation, search warrant, subpoena, or court order; or (2) in special cases, such as in response to a physical threat to You or others, to protect property, or defend or assert legal rights, to defend ourselves in litigation. In the event that We are legally compelled to disclose Your Personally Identifiable information to a third party, We will attempt to notify You unless doing so would violate the law or court order.
If you request that we do not share Your personal data with a third-party, that request may result in your inability to use some or all of a FirmPlay service. If Your access to the Service is terminated based upon Your request that We do not share Your personal data with a third-party and that requests results in Your inability to use some or all of the Service, Your resulting inability to use the Service shall not be a basis for a refund or to avoid charges for the Service that You previously agreed to.
9. Access, Correction and Deletion of Personally Identifiable Data
You may request access to a report of the Personally Identifiable Information we maintain concerning Your use of the Service and you may request that the Personally Identifiable Information that we have collected and maintain be corrected or deleted. In order to make this request, please contact us at email@example.com. Please be aware that if you request that we delete Your Personally Identifiable Information, You may no longer have access to the Service. If Your access to the Service is terminated based upon Your request that We delete Your Personally Identifiable Information, please be advised that Your resulting inability to use the Service shall not be a basis for a refund or to avoid charges for the Service that You previously agreed to.
10. Security Policy & User ID/Password
Our site utilizes various information security measures such as internet firewalls, an intrusion detection system, encrypted data transmission, and operating procedures that are designed to protect Your personal data, accounts, passwords, etc. You should protect Your user ID and password and NOT share it with anyone. If You believe Your user ID and password have been compromised and You have trouble changing your user ID/password on the Site or within the application, please contact us at firstname.lastname@example.org.
11. CAN-SPAM Compliance Notice
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the e-mail. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your account or any Services you have requested or received from us.
12. Transfer of Ownership
13. FirmPlay’s Access to Your Account
You agree that FirmPlay can access Your account information in order to respond to Your service requests and/or as necessary, in Our sole discretion, to provide You with the Services.
Should You have a privacy question about the Site and/or Software, please email Our customer service department (email@example.com).
Effective: February 15, 2017